Hotel Customer Service Representative

Hotel Customer Service Representative

Are you passionate about providing exceptional customer service? We're seeking enthusiastic individuals to join our team as Hotel Customer Service Representatives in the heart of Dubai.

Key Responsibilities:

• Greet and assist guests with check-in/check-out procedures, ensuring a smooth and welcoming experience.
• Address guest inquiries and resolve any issues promptly and professionally.
• Provide information about hotel amenities, services, and local attractions.
• Coordinate with other hotel departments to fulfill guest requests and ensure a seamless stay.
• Maintain a high standard of customer service at all times, ensuring guest satisfaction.

Qualifications:

• Previous experience in customer service, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• A friendly and approachable demeanor with a strong customer-focused attitude.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Proficiency in multiple languages is a plus.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work in a world-class hotel in Dubai.
• Friendly and supportive team environment.
• Opportunities for career advancement in the hospitality industry.